Privacy Policy


This privacy policy describes how FH Texas LLC and its affiliates (“FH Texas LLC”, “Riva Spain by Floors”, “Floors”, or “we”) process the personal information of our website visitors and customers. It also describes the cookies we may use and send to your computer or mobile device. Please note that this privacy policy is not an exclusive description of how FH Texas LLC processes the personal information of individuals.


If you use FH Texas LLC products or services, further information will be provided as part of the engagement process.


If you are an employee or worker of FH Texas LLC, the information about how we handle your personal information as an employee is located on the FH Texas LLC intranet and will have been notified to you. You can request a copy of the information from your HR representative.


If you are a prospective employee or job applicant of FH Texas LLC, we will provide you separately with information about how we handle your personal information for recruitment purposes.


Types of Data We Collect


Personal information means information that allows someone to identify you (either directly or indirectly) or contact you. The table below sets out the types of personal information that we may collect from you and how we collect it.


We collect personal information directly from the individual to whom it relates, except where that individual has consented to FH Texas LLC collecting the personal information from a third party or the law otherwise permits FH Texas LLC to do so.


Context Types of Data and Purpose for Collection

Account Registration We may collect your name, payment, and contact information (including e-mail address, postal address, telephone number and social media account login details) when you create an account.

Email Interconnectivity If you receive email from us, we may use certain tools to capture data related to when you open our message or click on any links or banners it contains.

Feedback/Support If you provide us feedback or contact us for support, we will collect your name and e-mail address and possibly other personal information, as well as any other content that you send to us in order to reply.

Online Forms and Submissions We collect information you submit to us on our websites or through online forms to process your requests, including name, postal address, e-mail address and phone number.

Order Placement We may collect your name, billing address, shipping address, e-mail address, phone number, credit card number and bank details when you place an order.

Web logs We may collect information from you, including your browser type, operating system, Internet Protocol (IP) address (a number that is automatically assigned to your computer when you use the Internet), domain name, click-activity, referring website, and/or a date/time stamp for your visit. Web logs may be used for things like monitoring website usage levels and diagnosing problems.

Device Information We may collect information about the device accessing the website such as MAC address, device type, and device identifiers.

Cookies We may use cookies and clear GIFs. “Cookies” are small pieces of information that a website sends to your device while you are viewing a website. We may use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your device until you delete them). Among other things, cookies allow us to provide you with a more interactive experience and track website usage. Persistent cookies may be removed by following instructions provided by your browser. If you choose to disable cookies some areas or features of our websites may not work properly.