Reviews

I’d like to thank Joey and the guys at Floors Houston for a job well done. Some things you can’t put a price on, and piece of mind is one of them. From the beginning of the job all the way through completion, Joey and his team were courteous and professional. I’ve already received positive feedback from the people I have referred them to. Thanks to the quality professionals at Floors Houston for making me and home look stupendous.

Horrible service. Dishonest business. Do not take any pride in their work. Below are pictures of the "finished" product that Joey and his company deem to be "complete"... Joey will swindle you every chance he gets, starting with the initial order in which he listed every room of the house on the invoice but was somehow 40% short on material and ordered the wrong padding. Read your contract closely which states that Floors is not liable for any verbal communication from the salesman. This allows Joey to lie to you about what is being included and then deliver a horrible product and say "it wasn't on the invoice you signed". They do not take any ownership in anything they do. My carpet looks horrible in several spots in the new home I just purchased and I will be calling another company to come clean up their mess. Joey assured me they would make it right and fix it. He had a new contractor come out and agreed to replace the carpet that was installed incorrectly. Then, Instead of doing what he promised, they just covered the uncovered areas and immediately charged me for the full services as if the job was complete. Soon after, his sub-contractor called me because he wasn't getting paid for the job that was "complete". So on one hand FLOORS is telling me the job is complete and took my money without my authorization, and on the other hand they are not paying their subcontractor, telling them the job is not complete. Extremely unprofessional. One of the sub-contractors that worked on this job stated he has seen similar issues with Joey on other jobs. The other sub-contractor he used said he will never work for Joey again. I currently have a pattern carpet going in two different direction, seams that look horrible, and stair case with bubbled carpet all over it. Do not do business with these people they are not a real flooring company, just a broker that doesn't take any ownership in their work. The pictures speak for themselves.

We purchased vinyl flooring for our new house from FLOORS. They were very knowledgeable and helped us pick out the right products for our home. Everything was delivered in a timely manner. Very professional and easy to work with.

Joey and his team did a great job installing the wood floors in my new house. The job was done professionally and was completed in a very short time. I am happy with the project and after a few days while cleaning the floors, I notice some edges had few splinters which I understand normal for wood floors. I called Joey and his team were back right away to fix the issues. We’ll done!

Did an amazing job installing bamboo hardwood flooring in one of my bedrooms. They were professional, fast and very efficient. They did a thorough job of cleaning up afterwards. Highly recommend!

Incredible job! My family loves it! We needed something that could take the punishment of 3 toddlers. Floors was quick, thorough and delivered on time! Thank you!